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Locations & Hours

Office Information 

At the Erie County Auto Bureau, our primary goal is to provide you, our customers, with the finest service possible in a safe and clean environment.  Please take the time to explore these 3 options as needed.  Making a Reservation can decrease your waiting time in our office.

  1. Ask a Question
  2. Make a Reservation
  3. Check Hours & Closings

For those who require assistance or are without computer or internet access, call our Appointment Hot Line at (716) 858-8864.  Telecommunications Device for the Deaf (TDD): 711 or 1-800-662-1220 (have the relay operator dial 1-518-486-9786)

Location Information


Location Address Hours Additional Info
Buffalo 170 Pearl Street Buffalo, NY 14202 Monday - Friday 8:00 am to 4:00 pm Rath Building
Cheektowaga 2122 George Urban Blvd. Depew, NY 14043 NEW HOURS 
Monday - Friday 9:00 am to 5:00 pm 
Urbandale Plaza
Tonawanda 2309 Eggert Road Tonawanda, NY 14150 Monday - Friday 9:00 am to 5:00 pm
Sheridan Plaza
West Seneca 1088-B Union Road West Seneca, NY 14224 Monday - Friday 7:00 am to 5:00 pm
Saturday 9:00 am to 1:00 pm
Southgate Plaza
Williamsville 4545 Transit Road Williamsville, NY 14221 CLOSED MONDAY
Tuesday - Friday 10:00 am to 6:00 pm
Saturday 8:00 am to 3:00 pm
Eastern Hills Mall
Evans 6853 Erie Road Evans, NY 14047 Monday - Friday 9:00 am to 5:00 pm Highland Plaza

Mobile Office Information

Location Address Hours Additional Info
Frank E. Merriweather, Jr. Library 1324 Jefferson Avenue Buffalo, NY 14208 Monday 10:00 am to 3:00 pm Limited Services
Grand Island Town Hall 2255 Baseline Road Grand Island, NY 14072 Wednesday 10:00 am to 3:00 pm Limited Services
Concord Senior Center 40 Commerce Drive Springville, NY 14141 Thursday 10:00 am to 3:00 pm Limited Services 

Holidays & Closings

New Year's Day (January 1); Martin Luther King, Jr. Day (January 13 & 15); President's Day (February 17 & 19); Good Friday (March 29); Memorial Day (May 25th & 27th); Juneteenth (June 19); Independence Day (July 4th); Labor Day (August 31st & September 2nd); Election Day (November 5); Veterans Day (November 9th & 11th); Thanksgiving Day (November 28); Christmas Day (December 25).

The Auto Bureau Offices that have Saturday Hours are Closed on Saturdays preceding a Monday holiday or if the holiday falls on a Saturday.