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Help is on the way

Looking for Assistance from the Erie County Clerk's Office or the Auto Bureau?  We are here to help!  We've implemented a Helpdesk system to help route your request to a team of staff who are the experts you need to answer your question.  This includes but is not limited to Auto Bureau, Land Records, Actions & Proceedings, Civil Actions, Criminal Records, Pistol Permits, Passports, DBAs, Thank a Vet, copy requests, and more!

By using our helpdesk system you will be able to select the category that best fits your needs and route your question directly to the team of staff who will be able to answer your question(s).  Submitting your questions this way guarantees the quickest service. 

Ask your Question

After your first submission, you will receive a welcome email with login information where you can:

  1. Set your password
  2. Monitor the status of your request
  3. Reply to your request
  4. Review all your current and previous requests in one place

Have an account but can't remember your password? 

Reset Password