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Privacy Policy: Ready Erie

ReadyErie Privacy Policy



Effective Date: 26 June 2023



Thank you for choosing to download and install ReadyErie. This Privacy Policy explains how we collect, use, and protect your personal information when you download, install, and use our mobile application. By downloading and installing ReadyErie, you agree to the terms and practices described in this Privacy Policy.

 

Information We Collect

1.1 Personal Information: We may collect personal information that you voluntarily provide to us during the download and installation process or when you use ReadyErie. This may include your name, email address, phone number, profile picture, and any other information you choose to provide. We collect this information to create and manage your user account and provide the features and functionalities of ReadyErie.

1.2 Automatically Collected Information: When you download, install, and use ReadyErie, certain information is automatically collected about your device and usage patterns. This may include your device's unique identifier, IP address, operating system, app version, usage statistics, crash reports, and other device-specific information. We may also collect information through the use of cookies or similar tracking technologies. This information helps us analyze trends, improve our app, and enhance your user experience.

1.3 Location Data: With your explicit consent, ReadyErie may collect and process location data to provide you with location-based services. This may include GPS coordinates, Wi-Fi signals, Bluetooth beacons, and other location technologies. We use this information to enhance your user experience and provide you with relevant content and features based on your location. You can withdraw your consent for the collection and processing of location data at any time by adjusting your device's settings or within ReadyErie's settings.

Use of Information

2.1 We use the personal information we collect to:

Provide you with the features and functionalities of ReadyErie.

Create and manage your user account.

Customize your experience within the app.

Send you important updates and notifications related to your account or the app.

Respond to your inquiries and provide customer support.

Improve our app, features, and user interface.

Conduct research and analysis to better understand user preferences and trends.

Communicate with you about promotions, offers, and news related to ReadyErie, if you have opted to receive such communications.

Comply with legal obligations and enforce our rights.

Information Sharing

3.1 We do not sell, trade, or rent your personal information to third parties without your consent, except as described in this Privacy Policy or as required by law.

3.2 We may share your personal information with trusted third-party service providers who assist us in operating our app, providing technical support, or delivering services to you. These service providers are contractually bound to protect your information and may only use it for the purposes specified by us.

3.3 We may disclose your personal information if required to do so by law or if we believe that such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process, or to prevent physical harm or financial loss.

Data Security

4.1 We implement reasonable security measures to protect your personal information and prevent unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

4.2 We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

 

Your Choices

5.1 You may have the option to access, update, or delete certain personal information within ReadyErie. You can also contact us using the information provided at the end of this Privacy Policy to request access to or deletion of your personal information.

 

5.2 You may have the ability to opt-out of certain communications or marketing messages by adjusting your app settings or preferences.

Third-Party Links and Services

6.1 ReadyErie may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of those third-party entities. We encourage you to review the privacy policies of these third parties before providing any personal information.

 

Children's Privacy

7.1 ReadyErie is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you believe that we have inadvertently collected information from a child under 13, please contact us using the information provided below, and we will promptly delete the information.

 

Changes to this Privacy Policy

8.1 We may update this Privacy Policy from time to time. The most current version will be effective as of the date indicated at the beginning of the Privacy Policy. We will notify you of any material changes by posting the updated Privacy Policy within ReadyErie or by other appropriate means. Please review this Privacy Policy periodically for any changes.

 

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

 

melissa.calhoun@erie.gov

 

We will respond to your inquiries and requests as promptly as possible.

By downloading and installing ReadyErie, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please refrain from downloading and installing ReadyErie.